Privacy Policy

Effective Date: July 7, 2026

Integrity Overhead Garage Door LLC (“Integrity,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By using our Website, you agree to the practices described in this Privacy Policy.

 

 

1. Information We Collect

Depending on how you interact with our Website, we may collect the following information:

Personal Information

You may voluntarily provide information such as:

  • Name

  • Email address

  • Phone number

  • Property or service address

  • Billing address (when applicable)

  • Garage door or service details

  • Photos you upload

  • Appointment preferences

  • Any information you include in messages or estimate requests

Automatically Collected Information

When you visit our Website, we may automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of your visit

  • Referring website

  • General geographic location based on your IP address

  • Website usage statistics

This information helps us improve our Website and better understand how visitors use it.

 

 

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries

  • Schedule appointments

  • Provide estimates

  • Perform requested services

  • Process payments when applicable

  • Communicate regarding appointments or service updates

  • Improve our Website and customer experience

  • Send requested information

  • Detect fraud or unauthorized activity

  • Comply with legal obligations

  • Maintain business records

We may also use aggregated or de-identified information for analytical and business purposes.

 

 

3. Cookies and Similar Technologies

Our Website may use cookies, pixels, and similar technologies to:

  • Remember your preferences

  • Improve Website functionality

  • Measure Website traffic

  • Analyze visitor behavior

  • Support advertising and marketing campaigns

  • Evaluate the effectiveness of online advertising

You may disable cookies through your browser settings, although some Website features may not function properly.

 

 

4. Analytics and Advertising

We may use third-party services such as analytics providers and advertising platforms to understand Website traffic and improve our marketing efforts.

These providers may collect information about your interactions with our Website using cookies or similar technologies.

They are governed by their own privacy policies.

 

 

5. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

  • Payment processors

  • Scheduling software providers

  • Customer relationship management (CRM) platforms

  • Website hosting providers

  • Marketing and advertising vendors

  • Technology and IT service providers

  • Professional advisors, including attorneys and accountants

  • Government authorities when required by law

These parties are expected to use your information only for the services they provide to us.

 

 

6. Data Security

We take reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of transmitting or storing information electronically is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

 

 

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide requested services

  • Maintain business records

  • Resolve disputes

  • Comply with legal obligations

  • Enforce our agreements

When information is no longer needed, we take reasonable steps to securely delete or anonymize it where appropriate.

 

 

8. Your Choices

You may contact us to:

  • Request access to certain personal information we maintain

  • Request correction of inaccurate information

  • Request deletion of information where applicable by law

  • Opt out of marketing communications

Please note that we may retain certain information when required for legal, accounting, or legitimate business purposes.

 

 

9. Email and Text Communications

If you provide your contact information, we may contact you regarding:

  • Appointment confirmations

  • Scheduling updates

  • Estimates

  • Service reminders

  • Warranty information

  • Customer support

  • Responses to your inquiries

If you opt in to receive promotional emails or text messages, you may unsubscribe at any time by following the instructions in the communication or by contacting us directly.

 

 

10. Children’s Privacy

Our Website is intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 13. If we learn that such information has been collected without appropriate consent, we will take reasonable steps to delete it.

 

 

11. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

 

 

12. Do Not Track

Some web browsers offer a “Do Not Track” feature. Because there is not currently a consistent industry standard for responding to these signals, our Website may not respond to them.

 

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any revisions become effective when posted on this Website. The “Effective Date” at the top of this page will reflect the latest version.

Your continued use of the Website after changes are posted constitutes acceptance of the updated Privacy Policy.

 

 

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Integrity Overhead Garage Door LLC

Phone: 319-674-8328

Email: james@integritydoorco.com

Service Area: Eastern Iowa

 

 

15. State Privacy Rights

Residents of certain states may have rights regarding their personal information under applicable law, including the right to request access to, correction of, or deletion of certain personal information, subject to applicable exceptions.

To exercise any rights available to you under applicable law, please contact us using the information provided above. We will respond in accordance with applicable legal requirements.